faq


Even when you are gone your home will still use energy. Factors to consider when you are away from home:

  • Even when your home is not occupied your system may use the same or more energy to keep your home warm.

  • The more people in the home, the more body heat being produced which helps to keep your home warm.

  • The heating system will run while you are gone to keep the temperature inside the home at the setting on the thermostat.

  • Turning down your thermostat will help but remember that the system will run to keep your home at the setting on the thermostat.

  • To prevent pipes from bursting, do not turn off your heating system in the fall/winter months.
 


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Contact us:
 

customer service: 803-323-5304 

toll-free: 866-578-4427 

email:  customer.care@ycnga.com 
 

 

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