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PAYMENT ASSISTANCE PROGRAMS

 

Having difficulty making your monthly payment?  Contact Customer Service at (803) 323-5304.  A representative will review your account and advise you of your options. 

 

Customers needing assistance can also contact the United Way of York County for additional resources including our Feel The Heat Fund. 


 

 FEEL THE HEAT PROGRAM


Sharing the warmth by providing
financial assistance for natural gas
bills to the elderly
and disabled of York County
The Feel the Heat fund was created to enable customers who are financially able and 
willing to assist others in our community who are in need.  Donations are collected by 
the York County Natural Gas Authority and given to the United Way of York County for 
funding decisions through their partner agencies.

 

WHY DONATE?

  • Funds collected are for the use of qualified senior and/or disabled customers based on federal income guidelines
  • Funds collected are used solely for assistance in paying natural gas bills
  • Contributions are tax-deductible
  • 100% of your donation goes to assist individuals in need
  • Donations assist individuals located within our community

 

SHARE

 Join the $1/Month Club
Call Customer Service at (803) 323-5304 and add $1/month to your gas bill or click HERE to use our online form.

 

 Make A One Time Donation
Call Customer Service at (803) 323-5304 to have a one time donation added to your gas bill.

 

NEED ASSISTANCE?

If you or someone you know are elderly or disabled and need assistance with your
natural gas bill, contact one of the following partner agencies in your area to apply:

 

York County 
Salvation Army
  803-324-5141     
  Rock Hill Pilgrims' Inn
  803-327-4227
  Clover Clover Assistance Ctr     803-222-4837 
  Fort Mill Fort Mill Care Center   803-547-7620 
  York   P.A.T.H.   803-684-3992 


York County Natural Gas Authority collects donations that support the Feel The Heat Fund, but makes
no funding decisions.  Applicants must contact a partner agency to apply for assistance.  
The Feel the Heat Fund is used solely for current customers requiring assistance with natural gas bills.

 
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