Make bills more predictable by paying the same amount each month.
Sign up in May for EBP (Equalized Billing Program).
How Does It Work?
Based on the billing history at the service address, we will calculate your equal payment amount, which will be billed monthly for eleven (11) months. In the 12th month, we calculate the difference between the actual gas charges and the payments received. If your charges were more than your payments, you will be billed for the difference. If your actual charges were LESS than your payments, a check will be mailed (if the credit is over $150), or a credit will be applied to your account (if the amount is less than $150).
If you are already using the Equalized Billing Program (EBP), we will analyze your account after the reconciliation bill in May. If changes are needed, we will adjust the equal payment amount accordingly. The revised payment amount will be shown on your billing statement following the reconciliation. If a refund is due, the amount will show on your final billing and a credit will be applied to the account. Refund checks will only be issued on credits exceeding $150.
How Do I Enroll?
Enrollment in the Equalized Billing Program (EBP) takes place in May and billing begins in June.
You must have 12 months of billing history at the service address to be eligible for the program.
Call our customer service department at (803) 323-5304 AFTER you receive your May bill.