Levelized Billing

Avoid surprises in your bill by paying the same amount each month.

Enroll after you receive your May bill!

What is Levelized Billing?

Levelized Billing helps make your energy bills more predictable. We calculate your monthly payment by averaging your last 12 months of usage, so you pay about the same amount each month—no big seasonal swings.

Since natural gas use is usually higher in the winter, this plan helps spread those costs out over the year. Lower usage in the summer can help build a credit, making winter bills easier to manage and less stressful.

How Does It Work?

Based on the past 12-month billing history at the service address, we will calculate your payment amount, which will be billed monthly for eleven (11) months. On the 12th month (May), we calculate the difference between the actual gas charges and the payments received.
• If your actual usage at the end of the term is MORE than the payments received, you will be billed for the difference.
• If your actual usage is LESS than your budgeted payments, a credit will be applied to your account.
• There are NO FEES for using this program.

How Do I Enroll?

Enrollment in the Levelized Billing Program (LBP) takes place in May and billing begins in June.

You must have 12 months of billing history at the service address to be eligible for the program.

Call our customer service department at (803) 323-5304 AFTER you receive your May bill.

Already Enrolled?

If you are already using the Levelized Billing Program (LBP), we will analyze your account after the reconciliation bill in May. If changes are needed, we will adjust the equal payment amount accordingly. The revised payment amount will be shown on your billing statement following the reconciliation.

CREDITS – If you use LESS gas than estimated during your levelized billing cycle, you’ll receive a credit on your final bill. That credit stays on your account and is applied to next year’s calculation, which may lower your monthly payment. No refund checks are issued.
AMOUNT DUE – If you use MORE gas than was estimated at the start of your levelized billing cycle, the difference will appear on your May statement. That amount will need to be paid by the due date.

Any necessary adjustments will be made going into the next budget billing cycle, and your new monthly amount will be shown on your June statement.

You will be automatically re-enrolled in the program each year. To opt out, call 803-323-5304.

For Questions, or to Enroll call Customer Service

(803) 323-5304

Hours M-F | 8:30am – 5:00pm

ENROLLMENT TAKES PLACE ONCE A YEAR – AFTER YOU RECEIVE YOUR MAY BILLING STATEMENT