Our lobby is open by appointment. Call 803-323-5304 to schedule. For more information on our COVID-19 operations click HERE

Start / Stop / Change Service

To START service, CHANGE / MOVE service or ADD a location use our ONLINE APPLICATION.

What happens next? A Customer Service Representative will contact you at the daytime number provided on the application. Every effort will be made to offer same day service if we receive your request before 3:30 p.m. and a meter is in place.


As a current YCNGA customer you can transfer your service to a new location using the ONLINE APPLICATION.

During your move service can be active at both locations for up to two (2) weeks. If service at both locations will be on longer than two (2) weeks, choose to ADD a location.

Plan ahead! You can schedule your transfer in advance of your move, just have your start and stop dates ready.

Stop Service

To terminate your service, call us at (803) 323-5304, option 1, or fill out the following form.

Yes, fully accessibleNo. Meter is behind fence or gate