Say hello to Glow, our friendly firefly who’s here to light the way with bright ideas, warm reminders, and glowing recommendations for our natural gas customers — representing our commitment to energy that’s reliable, efficient, and environmentally mindful.

Why a Firefly?

Glow’s story started with a fresh idea from students at Winthrop University, where they were tasked with rethinking how natural gas is communicated to customers. Their concept? A friendly, approachable character who could make energy feel more personal and relatable.

Inspired by that vision, our team brought Glow to life — designing her as a familiar southern symbol of warmth, reliability, and smart energy use.

What Glow Is Here to Do

Glow isn’t just a cheerful face — she plays an important role in how we share information with you. When you see Glow, you can expect:

• Helpful safety reminders to keep your home and family protected
• Easy energy-saving tips to help you get the most from your natural gas service
• Seasonal advice and recommendations tailored to your needs
• Clear, approachable guidance you can trust

We know energy can sometimes feel complicated. Glow helps make it simpler, friendlier, and easier to act on.

Where You’ll See Glow

Glow will be popping up in places you already connect with us, including:

• Bill inserts and newsletters
• Social media posts
• Community events
• Safety campaigns and educational materials

Wherever she appears, her goal is the same: to make your experience with natural gas more informed, confident, and comfortable.

A Brighter Way Forward

Natural gas plays an important role in providing reliable, efficient energy to homes and businesses across our community. Glow represents our commitment to helping you use that energy safely, wisely, and with confidence.

So keep an eye out — Glow is just getting started!

She’s here to share bright ideas, warm reminders, and a little extra spark along the way. ✨